• How does the Education and Care Unit (ECU) make decisions affecting services?

    The ECU undertakes the core functions of the Tasmanian Regulatory Authority and applies the Education and Care Services National Law (National Law) and the Education and Care Services National Regulations (National Regulations).

    Decision making processes are based upon the principles of best practice regulation and government requirements regarding professional conduct.

    Policy documents, such as the Guide to the National Quality Framework, may also be used to inform decision making.

  • Approved providers must ensure a range of prescribed information is displayed at the entrance of the service, including:

    • the name of the approved provider and the name of the education and care service
    • the provider approval number
    • the service approval number
    • any conditions on the provider approval and service approval
    • the name of the nominated supervisor or, if the nominated supervisor is a member of a prescribed class, the class
    • the service’s current rating level for each Quality Area and the overall rating
    • details of any waivers held by the service, including elements or regulations waived, duration of the waiver and whether the waiver is a service or temporary waiver
    • the hours and days of operation of the service
    • the name and telephone number of a person at the service to whom complaints may be addressed
    • the name and position of the responsible person in charge at any given time
    • the name of the educational leader
    • the contact details of the regulatory authority
    • if applicable, a notice stating that a child who has been diagnosed as at risk of anaphylaxis is enrolled at the service
    • if applicable, a notice of an occurrence of an infectious disease at the service.

    A family day care service can satisfy this requirement by displaying the prescribed information at the main entrance to the office of the family day care service, and at the main entrance to each family day care residence and venue.
    The information displayed needs to be accurate and current. Regulatory authorities must be informed promptly of changes to services. For more information, refer to Regulation 174 – Time to notify certain circumstances to regulatory authority.