Updated 18 October 2021

Notifying the ECU


You will need to let us know if:

  • There is a risk to the health, safety or wellbeing of children who attend your service.
  • If your service closes due to COVID-19 either by choice or due to a Public Health directive.
  • There is a confirmed case of COVID-19, where a person has visited or attended your service and tested positive.  Please follow Public Health advice and keep the ECU informed.
  • A person, including a child or staff member, has attended your service and has been identified as a close contact by Public Health. Please follow Public Health advice and keep the ECU informed.
  • You change operating hours or the number of children able to attend your service.
  • You cease to operate an education and care or child care service.

 To notify us or to apply for a waiver, you will need to login to the National Quality Agenda IT System (NQAITS).

  • If you need to apply for a waiver because of COVID-19, ask us if you are entitled to a refund.

Need help? Visit ACECQA’s guidance on notifying through the NQAITS.

Please visit Coronavirus disease (COVID-19) or call the Tasmanian Public Health hotline on 1800 671 738 and follow any advice from Public Health if there is a confirmed or probably case who has attended your service.

If you have any questions, please contact the ECU on 6165 5425 or via ecu.comment@education.tas.gov.au or call your point of contact authorised officer directly.