Updated 3 June 2020
Notifying the ECU
Providers have an obligation under the Education and Care Services National Law Act 2010 (the National Law) to notify the ECU of certain incidents, complaints and changes to information. Incidents requiring notification include:
- Any circumstance that arises at a service that poses a risk to the health, safety or wellbeing of children attending the service.
- Confirmed cases of Novel Coronavirus (COVID-19) where a staff member, child or family member has tested positive to Novel Coronavirus (COVID-19). Please advise the ECU by submitting a notification via the National Quality Agenda IT System (NQAITS)
Other circumstances where a provider is required to notify include:
- Proposed changes to the education and care services premises
- Changes to the operating hours or number of children able to attend the service
- If the approved provider ceases to operate the education and care service, and
- If the principal office of a family day care service changes
For a detailed summary of the circumstances that must be notified, please refer to section 7.3 of the Guide to the NQF, Reporting of Information to the Regulatory Authority.
If a notification is needed, please go to the National Quality Agenda IT System to sign on and lodge the online form. Please include as much detail as possible, so we can quickly and accurately assess what (if any) action needs to be taken as a result of your notification.
ACECQA has also provided guidance on notifying through the National Quality Agenda IT System.
If you have any questions, please contact the ECU on 6165 5425 or via firstname.lastname@example.org or call your point of contact authorised officer directly.