Updated 25 September 2023
Notifying the ECU
You will need to let us know if:
- There are circumstances that pose a risk to the health, safety or wellbeing of children who attend your service.
- If 20 per cent or more children and/or educators in a group has tested positive for COVID-19 within 48 hours of their last attendance at the service within a 7-day period (or in an FDC setting, where 50 per cent or more children and/or educators per FDC premise has tested positive in a 7-day period).
- If your service closes or partially closes due to COVID-19 either by choice or due to a Public Health directive.
- You change operating hours or the number of children able to attend your service.
- You cease to operate an education and care or child care service.
- If you are unable to meet staff child ratios or qualification requirements of staff. If you need to apply for a waiver because of COVID-19 related reasons, the ECU may waive your fee.
You do not need to let us know of the following:
- a child and/or staff member has tested positive for COVID-19 within 48 hours of their last attendance at the service (but the number of positive cases does not meet the 20 per cent threshold described above).
- a family member of a child or family member of a staff member has tested positive for COVID-19 (noting that there may be a need to notify if that child or staff member subsequently tests positive).
- a visitor to your service has tested positive for COVID-19.
To notify us or to apply for a waiver, you will need to login to the National Quality Agenda IT System (NQAITS).
Need help? Visit ACECQA’s guidance on notifying through the NQAITS.
Notification for licensed services
Licenced services under the Child Care Act 2001 have limited access to the NQAITS.
Licenced services should notify the ECU by sending an email to Jane Jepson: email@example.com.