COVID-19 FAQs for Service Providers

No. Services can only waive the gap fee for the reasons outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au

If a family chooses to keep their child at home they may use their allowable absences, but must pay a gap fee to the service.

Details on how absences work and when to claim are outlined in the Australian Government’s website – Absences from child care – Department for Education, Children and Young People, Skills and Employment, Australian Government (dese.gov.au)

Updated 2 February 2022

There are four instances where services can waive the gap fee and receive Child Care Subsidy (CCS) – this is outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au:

1. A child, or a member of their immediate household, must isolate due to COVID-19.
2. The child is at a higher risk of severe disease from COVID-19.
3. The service, or a room at the service, is closed due to COVID-19.
4. The state or territory has restricted access to child care in a region due to COVID-19.

Services must not waive the gap fee for families in any other circumstances.

Updated 2 February 2022

Gap fees can be waived by FDC services if a child is unable to attend care because the educator (or member of the educator’s household) must isolate/quarantine due to COVID-19.

Updated 2 February 2022

No. Services can only waive the gap fee for the reasons outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au

If a family chooses to keep their child at home they may use their allowable absences, but must pay a gap fee to the service.

Details on how absences work and when to claim are outlined in the Australian Government’s website – Absences from child care – Department for Education, Children and Young People, Skills and Employment, Australian Government (dese.gov.au)

Updated 2 February 2022

There are four instances where services can waive the gap fee and receive Child Care Subsidy (CCS) – this is outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au:

1. A child, or a member of their immediate household, must isolate due to COVID-19.
2. The child is at a higher risk of severe disease from COVID-19.
3. The service, or a room at the service, is closed due to COVID-19.
4. The state or territory has restricted access to child care in a region due to COVID-19.

Services must not waive the gap fee for families in any other circumstances.

Updated 2 February 2022

Gap fees can be waived by FDC services if a child is unable to attend care because the educator (or member of the educator’s household) must isolate/quarantine due to COVID-19.

Updated 2 February 2022

No. Services can only waive the gap fee for the reasons outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au

If a family chooses to keep their child at home they may use their allowable absences, but must pay a gap fee to the service.

Details on how absences work and when to claim are outlined in the Australian Government’s website – Absences from child care – Department for Education, Children and Young People, Skills and Employment, Australian Government (dese.gov.au)

Updated 2 February 2022

There are four instances where services can waive the gap fee and receive Child Care Subsidy (CCS) – this is outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au:

1. A child, or a member of their immediate household, must isolate due to COVID-19.
2. The child is at a higher risk of severe disease from COVID-19.
3. The service, or a room at the service, is closed due to COVID-19.
4. The state or territory has restricted access to child care in a region due to COVID-19.

Services must not waive the gap fee for families in any other circumstances.

Updated 2 February 2022

Gap fees can be waived by FDC services if a child is unable to attend care because the educator (or member of the educator’s household) must isolate/quarantine due to COVID-19.

Updated 2 February 2022

No. Services can only waive the gap fee for the reasons outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au

If a family chooses to keep their child at home they may use their allowable absences, but must pay a gap fee to the service.

Details on how absences work and when to claim are outlined in the Australian Government’s website – Absences from child care – Department for Education, Children and Young People, Skills and Employment, Australian Government (dese.gov.au)

Updated 2 February 2022

There are four instances where services can waive the gap fee and receive Child Care Subsidy (CCS) – this is outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au:

1. A child, or a member of their immediate household, must isolate due to COVID-19.
2. The child is at a higher risk of severe disease from COVID-19.
3. The service, or a room at the service, is closed due to COVID-19.
4. The state or territory has restricted access to child care in a region due to COVID-19.

Services must not waive the gap fee for families in any other circumstances.

Updated 2 February 2022

Gap fees can be waived by FDC services if a child is unable to attend care because the educator (or member of the educator’s household) must isolate/quarantine due to COVID-19.

Updated 2 February 2022

No. Services can only waive the gap fee for the reasons outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au

If a family chooses to keep their child at home they may use their allowable absences, but must pay a gap fee to the service.

Details on how absences work and when to claim are outlined in the Australian Government’s website – Absences from child care – Department for Education, Children and Young People, Skills and Employment, Australian Government (dese.gov.au)

Updated 2 February 2022

There are four instances where services can waive the gap fee and receive Child Care Subsidy (CCS) – this is outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au:

1. A child, or a member of their immediate household, must isolate due to COVID-19.
2. The child is at a higher risk of severe disease from COVID-19.
3. The service, or a room at the service, is closed due to COVID-19.
4. The state or territory has restricted access to child care in a region due to COVID-19.

Services must not waive the gap fee for families in any other circumstances.

Updated 2 February 2022

Gap fees can be waived by FDC services if a child is unable to attend care because the educator (or member of the educator’s household) must isolate/quarantine due to COVID-19.

Updated 2 February 2022

No. Services can only waive the gap fee for the reasons outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au

If a family chooses to keep their child at home they may use their allowable absences, but must pay a gap fee to the service.

Details on how absences work and when to claim are outlined in the Australian Government’s website – Absences from child care – Department for Education, Children and Young People, Skills and Employment, Australian Government (dese.gov.au)

Updated 2 February 2022

There are four instances where services can waive the gap fee and receive Child Care Subsidy (CCS) – this is outlined in the Australian Government website – COVID-19 information for the early childhood education and care sector – dese.gov.au:

1. A child, or a member of their immediate household, must isolate due to COVID-19.
2. The child is at a higher risk of severe disease from COVID-19.
3. The service, or a room at the service, is closed due to COVID-19.
4. The state or territory has restricted access to child care in a region due to COVID-19.

Services must not waive the gap fee for families in any other circumstances.

Updated 2 February 2022

Gap fees can be waived by FDC services if a child is unable to attend care because the educator (or member of the educator’s household) must isolate/quarantine due to COVID-19.

Updated 2 February 2022