This page is designed to provide families with up-to-date information about COVID-19 and education and care services. We’re frequently updating this page, so please check back regularly to make sure you’re getting the most current information.
Close contacts
COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.
No matter how mild, parents/carers should not send their child to care if they see any symptoms.
It is important that you:
- Do not send your child to care; and
- Get your child tested for COVID-19 if they present any symptoms.
Click here for guidance on how to use a RAT test.
If your question is about:
- health advice; or
- information about COVID restrictions
please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.
If your question is about:
- the operation of your child’s education and care service;
- service policies; or
- changes to enrolment or attendance
please contact your service directly.
Testing
COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.
No matter how mild, parents/carers should not send their child to care if they see any symptoms.
It is important that you:
- Do not send your child to care; and
- Get your child tested for COVID-19 if they present any symptoms.
Click here for guidance on how to use a RAT test.
If your question is about:
- health advice; or
- information about COVID restrictions
please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.
If your question is about:
- the operation of your child’s education and care service;
- service policies; or
- changes to enrolment or attendance
please contact your service directly.
All service providers are different
COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.
No matter how mild, parents/carers should not send their child to care if they see any symptoms.
It is important that you:
- Do not send your child to care; and
- Get your child tested for COVID-19 if they present any symptoms.
Click here for guidance on how to use a RAT test.
If your question is about:
- health advice; or
- information about COVID restrictions
please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.
If your question is about:
- the operation of your child’s education and care service;
- service policies; or
- changes to enrolment or attendance
please contact your service directly.
Financial information and support
COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.
No matter how mild, parents/carers should not send their child to care if they see any symptoms.
It is important that you:
- Do not send your child to care; and
- Get your child tested for COVID-19 if they present any symptoms.
Click here for guidance on how to use a RAT test.
If your question is about:
- health advice; or
- information about COVID restrictions
please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.
If your question is about:
- the operation of your child’s education and care service;
- service policies; or
- changes to enrolment or attendance
please contact your service directly.
Safety measures
COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.
No matter how mild, parents/carers should not send their child to care if they see any symptoms.
It is important that you:
- Do not send your child to care; and
- Get your child tested for COVID-19 if they present any symptoms.
Click here for guidance on how to use a RAT test.
If your question is about:
- health advice; or
- information about COVID restrictions
please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.
If your question is about:
- the operation of your child’s education and care service;
- service policies; or
- changes to enrolment or attendance
please contact your service directly.
Family Day Care
COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.
No matter how mild, parents/carers should not send their child to care if they see any symptoms.
It is important that you:
- Do not send your child to care; and
- Get your child tested for COVID-19 if they present any symptoms.
Click here for guidance on how to use a RAT test.
If your question is about:
- health advice; or
- information about COVID restrictions
please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.
If your question is about:
- the operation of your child’s education and care service;
- service policies; or
- changes to enrolment or attendance
please contact your service directly.
More information
COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.
No matter how mild, parents/carers should not send their child to care if they see any symptoms.
It is important that you:
- Do not send your child to care; and
- Get your child tested for COVID-19 if they present any symptoms.
Click here for guidance on how to use a RAT test.
If your question is about:
- health advice; or
- information about COVID restrictions
please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.
If your question is about:
- the operation of your child’s education and care service;
- service policies; or
- changes to enrolment or attendance
please contact your service directly.