This page is designed to provide families with up-to-date information about COVID-19 and education and care services. We’re frequently updating this page, so please check back regularly to make sure you’re getting the most current information.

Close contacts

COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.

No matter how mild, parents/carers should not send their child to care if they see any symptoms.

It is important that you:

  1. Do not send your child to care; and
  2. Get your child tested for COVID-19 if they present any symptoms.

 

Click here for guidance on how to use a RAT test.

If your question is about:

  • health advice; or
  • information about COVID restrictions

please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.

If your question is about:

  • the operation of your child’s education and care service;
  • service policies; or
  • changes to enrolment or attendance

please contact your service directly.

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Testing

COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.

No matter how mild, parents/carers should not send their child to care if they see any symptoms.

It is important that you:

  1. Do not send your child to care; and
  2. Get your child tested for COVID-19 if they present any symptoms.

 

Click here for guidance on how to use a RAT test.

If your question is about:

  • health advice; or
  • information about COVID restrictions

please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.

If your question is about:

  • the operation of your child’s education and care service;
  • service policies; or
  • changes to enrolment or attendance

please contact your service directly.

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All service providers are different

COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.

No matter how mild, parents/carers should not send their child to care if they see any symptoms.

It is important that you:

  1. Do not send your child to care; and
  2. Get your child tested for COVID-19 if they present any symptoms.

 

Click here for guidance on how to use a RAT test.

If your question is about:

  • health advice; or
  • information about COVID restrictions

please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.

If your question is about:

  • the operation of your child’s education and care service;
  • service policies; or
  • changes to enrolment or attendance

please contact your service directly.

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Financial information and support

COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.

No matter how mild, parents/carers should not send their child to care if they see any symptoms.

It is important that you:

  1. Do not send your child to care; and
  2. Get your child tested for COVID-19 if they present any symptoms.

 

Click here for guidance on how to use a RAT test.

If your question is about:

  • health advice; or
  • information about COVID restrictions

please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.

If your question is about:

  • the operation of your child’s education and care service;
  • service policies; or
  • changes to enrolment or attendance

please contact your service directly.

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Safety measures

COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.

No matter how mild, parents/carers should not send their child to care if they see any symptoms.

It is important that you:

  1. Do not send your child to care; and
  2. Get your child tested for COVID-19 if they present any symptoms.

 

Click here for guidance on how to use a RAT test.

If your question is about:

  • health advice; or
  • information about COVID restrictions

please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.

If your question is about:

  • the operation of your child’s education and care service;
  • service policies; or
  • changes to enrolment or attendance

please contact your service directly.

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Family Day Care

COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.

No matter how mild, parents/carers should not send their child to care if they see any symptoms.

It is important that you:

  1. Do not send your child to care; and
  2. Get your child tested for COVID-19 if they present any symptoms.

 

Click here for guidance on how to use a RAT test.

If your question is about:

  • health advice; or
  • information about COVID restrictions

please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.

If your question is about:

  • the operation of your child’s education and care service;
  • service policies; or
  • changes to enrolment or attendance

please contact your service directly.

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More information

COVID-19 shares many symptoms with a common cold flu and hay fever. A full list of symptoms can be found here.

No matter how mild, parents/carers should not send their child to care if they see any symptoms.

It is important that you:

  1. Do not send your child to care; and
  2. Get your child tested for COVID-19 if they present any symptoms.

 

Click here for guidance on how to use a RAT test.

If your question is about:

  • health advice; or
  • information about COVID restrictions

please contact the Public Health hotline on 1800 671 738 or seek information on the coronavirus website.

If your question is about:

  • the operation of your child’s education and care service;
  • service policies; or
  • changes to enrolment or attendance

please contact your service directly.

Load More